Terms

Narmin Terms of Service

Effective Date: July 29, 2025

1. Acceptance of Terms

By accessing or using any part of Narmin’s services, including but not limited to our web platform, navigation tools, motion SDK, and related software solutions ("Services"), the client ("Customer") agrees to be bound by these Terms of Service ("Terms"). If Customer is entering into this agreement on behalf of a company or other legal entity, Customer represents that they have the authority to bind such entity.

If Customer does not agree to these Terms, Customer must not access or use the Services.

2. Use of Services

2.1 Scope

Narmin grants Customer a limited, non-exclusive, non-transferable right to access and use the Services solely for internal business operations, subject to these Terms and any applicable Order Form.

2.2 Restrictions

Customer agrees not to:

  • Modify, copy, reproduce, or create derivative works based on the Services
  • Reverse-engineer, decompile, or attempt to extract the source code
  • Use the Services to build a competing product or service
  • Allow unauthorized access or use of the Services

2.3 Service Availability

Narmin will use commercially reasonable efforts to provide uptime and availability but does not guarantee uninterrupted operation. Maintenance and updates may result in temporary downtimes, for which advance notice will be given where practical.

3. Account & Security

Customer is responsible for maintaining the confidentiality of credentials and all activities under its accounts. Customer must immediately notify Narmin of any unauthorized use or security breach.

4. Data & Privacy

Narmin may process limited Customer Data solely for providing and improving the Services. All data handling will comply with Narmin’s Privacy Policy, applicable data protection laws, and any applicable Data Processing Agreements (DPAs).

Customer retains all rights in Customer Data. Narmin shall not access, use, or disclose Customer Data except as required to provide the Services or comply with legal obligations.

5. Intellectual Property

All intellectual property rights in and to the Services, including any modifications, enhancements, or derivative works, are and will remain the exclusive property of Narmin or its licensors. No rights are granted except as explicitly outlined in these Terms.

6. Fees & Payment

Customer agrees to pay all fees as set forth in the applicable Order Form or Agreement. Unless otherwise stated:

  • Fees are non-cancelable and non-refundable
  • Overdue payments may incur interest
  • Narmin may suspend access for non-payment after reasonable notice

7. Confidentiality

Both parties agree to protect the confidentiality of non-public information disclosed in connection with the Services. Neither party may disclose the other’s Confidential Information except as required by law or with written consent.

8. Disclaimers

The Services are provided "as is" and "as available." Narmin disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Narmin does not warrant that the Services will be error-free or operate without interruption.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Narmin shall not be liable for indirect, incidental, or consequential damages
  • Narmin’s aggregate liability under this agreement shall not exceed the fees paid by Customer in the twelve (12) months prior to the event giving rise to the claim

10. Term & Termination

These Terms apply as long as the Customer uses the Services. Either party may terminate with cause (including material breach) upon written notice. Upon termination:

  • Access to the Services will cease
  • Any outstanding fees become immediately due
  • Customer data will be returned or deleted in accordance with Narmin’s data retention policy

11. Compliance & Export Controls

Customer agrees to comply with all applicable laws, including export control and sanctions laws. Customer represents it is not subject to any restrictions that would prevent it from using the Services.

12. Modifications to Terms

Narmin reserves the right to modify these Terms. Material changes will be communicated with at least thirty (30) days' notice. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of The Netherlands. Any disputes will be subject to the exclusive jurisdiction of the courts located in Rotterdam.

14. Miscellaneous

  • Entire Agreement: These Terms and any Order Forms constitute the full agreement between Customer and Narmin.
  • Assignment: Customer may not assign these Terms without prior written consent.
  • Force Majeure: Narmin is not liable for delays caused by events beyond its control.